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TUESDAY, JAN. 15
2:00pm ET, 1:00pm CT,
12:00pm MT, 11:00am PT

Session Length: 90 minutes. Attendance for the full session is required for those who wish to earn CEUs and CTSM certification.


FACULTY
Session 52113 CTSM
Negotiating Skills to Win
We negotiate in everything we do in our life, at home, and at work. Exhibit managers use negotiating as a primary job tool. This program is based on the concepts of the most powerful negotiation practice used in businesses and governments throughout the world. These simple steps can be of assistance to you in your personal and professional life at home and at work. In this session you will learn:
•  The three types of interests that underlie the positions in negotiation
•  Five steps to being a better negotiator
•  What keeps people from getting a good outcome in negotiation
•  The difference between negotiation and bargaining
•  The public and private reasons people agree with you
•  The components of a sound and satisfying agreement


1 of the 23 required sessions approved as part of CTSM, the industry's only university-affiliated certification program.


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