Who can I contact with questions?
Attending, Registration, Exhibiting and Speaking:
Hall-Erickson, Inc.
98 E. Chicago Ave.
Westmont, IL 60559 USA
Fax: 630.434.1216

Attending/Registration: registration@heiexpo.com or call 877.394.6651 or 630.434.7779
CTSM questions: wlewis@ctsm.com or call 507.424.4881
Exhibiting: exhibitor2011@heiexpo.com or call 877.394.2114 or 630.434.7779
Speaking: tvickery@heiexpo.com or call 800.752.6312 or 630.434.7779

How do I register for the Conference?
Registering is a simple 4-step process:
   1. Add sessions to your schedule. Your Passport level and total price is automatically calculated.
   2. Verify your session selections and total amount.
   3. Complete your customer information.
   4. Pay with a major credit card (American Express, Visa and MasterCard accepted) or by check.

Note: If paying by check, your registration is not completed until the check and copy of the registration form is received.

Although most people pay online with a credit card, which locks in their session selections immediately, you may complete your registration by fax or mail instead of online if you prefer:
-- Fax - Credit card payments only. Build your schedule online and print it, or download and complete the Registration Form.
Fax to: (630)434-1216.
-- Mail - Build your schedule online and print it, or download and complete the Registration Form and mail to:
EXHIBITOR2011
98 E. Chicago Ave
Westmont, IL 60559 USA
Fax: 630.434.1216

Those faxing or mailing a registration form should either provide a credit card number or a check payable to EXHIBITOR2011 for the full amount due.

What's included with the One-Day Passport?
The One-Day Passport ($595 early bird) can save you $380 over single session pricing! It includes 3 seminars in one day (Monday, Tuesday or Wednesday) plus 1 Peer2Peer Roundtable, daily exhibit hall admission, and admission to all events. Workshops are not included in Passports.

What's included with the Two-Day Passport?
The Two-Day Passport ($945 early bird) can save you $1005 over single session pricing! It includes 6 seminars on two days (Monday, Tuesday or Wednesday) plus 2 Peer2Peer Roundtables, daily exhibit hall admission, and admission to all events. Workshops are not included in Passports.

What's included with the Silver Passport?
The Silver Passport ($1375 early bird) provides a great opportunity for you to save money on 10 sessions. The Silver Passport offer includes 10 seminars, 2 Peer2Peer Roundtables, exhibit hall admission, and admission to all events. Workshops are not included in Passports. You'll save up to $1875 by using the Silver Passport registration package. Two half-day Workshops can be added to an individual's passport for $498. As you add sessions to your Shopping Cart / Schedule, the best price - individual session price compared to Passport package price - will be calculated for you!

What's included with the Gold Passport?
The Gold Passport ($1445 early bird) is your best opportunity to save money on multiple sessions. The Gold Passport offer includes 13 seminars, 3 Peer2Peer Roundtables, exhibit hall admission, and admission to all events. Workshops are not included in Passports. You'll save up to $2,780 by using the Gold Passport registration package. Two half-day Workshops can be added to an individual's passport for $498. As you add sessions to your Shopping Cart / Schedule, the best price - individual session price compared to Passport package price - will be calculated for you!
Save More! Team and government discounts are available. Please call Hall-Erickson Inc. registration@heiexpo.com or call 877.394.6651 or 630.434.7779 with any questions.

Can I change my seminar schedule once I am registered?
Yes, send an email to registration@heiexpo.com. Provide the session numbers you wish to add or substitute. Additional seminars may be added to an Early Bird discounted registration after the discount date and still receive the Early Bird rate. If there is a name change or if there is any other information that needs to be changed, contact registration@heiexpo.com or call 877.394.6651 or 630.434.7779.

How do I know if my classes are available after I register?
You will receive instant confirmation of your registration. You will be notified if any class is not available and asked to reselect another seminar. If you have not received your confirmation within 24 hours, please contact registration@heiexpo.com. Your confirmation is your receipt. One confirmation will be issued to each registrant. Registrations that are faxed or mailed will be acknowledged within 5 days of receipt via email, fax, or mail.

How do I register for the exhibit hall only and what is the cost?
The cost for Exhibit Hall is $75 for advance registrations through March 26, and $100 onsite. Admission to the exhibit hall is included with Conference Registration. Children 17 and under are not permitted on the exhibit floor.

Where and when is attendee check-in and onsite registration?
All session registrants may pick up conference materials, including EXHIBITOR2011 badge and event tickets, at The Mandalay Bay Convention Center, in The Square of EXHIBITOR2011, Bayside B. Hours: 11:00am - 6:00pm on Sunday, March 27th, or after 7:00am on the day of your first session. Sunday All-Day or Half-Day Workshop Registrants may pick up their conference materials in the The Square, Bayside B, Level 1 of the Mandalay Bay Convention Center.

What is CTSM?
The Certified Trade Show Marketer (CTSM) credential is the only university-affiliated certification program in the trade show and event marketing industry. Awarded by EXHIBITOR Show in conjunction with Northern Illinois University (NIU), candidates receive extensive training in trade show marketing through EXHIBITOR Show's comprehensive curriculum The CTSM certification program and curriculum was designed in conjunction with Northern Illinois University. More CTSM Information

What is the dress code?
The dress code for EXHIBITOR Show is casual or business-casual. Be comfortable while soaking up that new knowledge and meeting those new people who will be resources for you in the future. You'll probably do lots of walking, so choose your shoes carefully. Don't forget a jacket or sweater -- sometimes the temperature of the meeting rooms can be difficult to control.

How do I make a hotel reservation?
Complete hotel information can be found on the Hotel page.