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Companies and people measure what they value. However, organizations commonly wonder why they aren’t seen as “people-focused” when they only measure the bottom line numbers. In this session, participants will learn:
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| • | How to evaluate ROO, ROI and develop strategic measurement goals
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| • | What metrics drive the business and how to identify changes and trends that signal when to migrate to the next level
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| • | Different measurement vehicles such as video, RFID and survey mechanisms
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| • | Tools to assess different metrics and the questions they answer
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| • | How to measure the effectiveness of execution and improve return on investment (ROI)
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