People don't resist change; they resist being changed. This session will focus on understanding the change process and how it impacts industries, organizations and individuals. You'll leave with valuable insights on how to:
CTSM Candidates with 5 or more years of experience may
take this session in place of certain five-digit required sessions, with prior approval.
• Determine if you are ready for change or are resisting it.
• Embrace how change affects all living things
• Understand what is key to transitioning from endings to new beginnings
• Apply a model for change that will help you better manage your people and your department
• Identify four distinct challenges of change that resisters feel-and learn how to deal with them