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Laying off staff is never easy, no matter what the reason. It’s troubling for you and traumatic for those losing their jobs. So the best way to conduct layoffs is to make the process more transparent and less painful for everyone involved.
Begin by using a group meeting to explain to your staff that cuts are coming, and emphasize that the cuts stem from the way the economy is performing, not the way they are performing. By publicly explaining the situation, you’ll stem some of the inevitable rumors that can paralyze a workplace with misinformation.
After delivering the bad news, offer practical and helpful steps to your staff. Tell them when you expect the layoffs to be initiated. Explain what compensation the company will be extending, such as severance pay or other benefits, and if the company will be offering services such as career counseling or résumé assistance to help them find work. Not only will all of this soften the blow for those leaving, but it will leave a positive impression of the company on those staying.
No matter how painful it is, letting people go is as much a part of managing as recruiting, hiring, and retention. In these tough economic times, learning how to do it humanely isn’t an afterthought — it’s an essential element to good management.
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