editorial
Some Things Never Change


“Forty years ago we were putting business cards in fishbowls and traveling on blissfully Wi-Fi-free airplanes.”
“I'm a one-person operation with a several-person responsibility.”

“It's difficult being the only person in the company who understands the planning and workload associated with shows.”

“Because my position requires knowledge about so many variables, I think it's worth at least one-eighth of the marketing budget.”


These quotes were recorded by EXHIBITOR magazine in 1986. Over the decades our industry has changed nearly beyond recognition. But the feelings of those who work within it haven't.

Forty years ago we were putting business cards in fishbowls and traveled on blissfully Wi-Fi-free airplanes. Today, our ability to be constantly connected eliminated a natural ceiling. We operate in a 24/7 global environment. We're expected to heat-map attendee journeys, build immersive brand experiences, and translate all of it into spreadsheets that prove both ROI and our relevance to the C-suite. We're the only professionals who know both the cost per plate of a chicken dinner and the cost of shipping live chickens across the country. And naturally, we also have a backup plan in case those crates turn out to contain roosters instead.

I reviewed EXHIBITOR's first Salary Survey while analyzing this year's data, expecting to find evidence of a simpler industry. Instead, I found familiar experiences expressed in outdated fonts. But perhaps the reason industry people stay so devoted to the work despite its increasing complexity can be explained by another comment from 1986 that still resonates: “If I didn't need the money, I'd do it for free.”

Trade shows and events attract people enriched by adrenaline. We're energized by a frenzied run through the airport. We enjoy knowing how to McGyver our way out of show floor catastrophe. We love the relationships and the experiences and the emotional highs. Live events are all-consuming and force presence. And at least for me, that often feels like relief.

The industry rewards those who instinctively scan rooms for problems, smooth friction points, and make complex experiences feel effortless. But that appearance of effortlessness is dangerous. The better we are at preventing chaos, the easier it is for others to underestimate the amount of coordination required to pull off something meaningful and resonant.

Like many passion-driven professions, events work can blur the line between work and identity. And when work becomes identity, objectively evaluating the bargain becomes difficult, if not impossible. Perhaps the most important thing is not pretending the bargain doesn't exist. It's accepting that despite what the work takes, it also gives generously. And it's consciously deciding, again and again, whether the meaning, momentum, relationships, and rush this industry provides remains aligned with what we want. E

Emily Olson, editor

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