Destination DC Reveals Strong Visitation Numbers, New Advertising Campaign

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Venues & Destinations
Destination DC Reveals Strong Visitation Numbers, New Advertising Campaign

8/29/2023
WASHINGTON, DC – Against the backdrop of a fresh advertising campaign, Destination DC (DDC), the official destination marketing organization for Washington, DC, announced visitation is trending towards a return to pre-pandemic levels. In 2022, the city welcomed 21.9 million visitors, including 1.2 million international visitors. That means domestic visitation has rebounded to 91 percent of pre-pandemic figures, while international visitation has rebounded to 60 percent.  

Elliott L. Ferguson, II, president and CEO of DDC, revealed the tourism industry’s continued recovery during the organization’s annual Marketing Outlook Meeting, held Tuesday at the Warner Theatre. City leaders, stakeholders and hundreds of representatives from local tourism and hospitality businesses were present.  

“We knew domestic travelers would return quicker than those from international markets, and when domestic travelers are considering where to spend their money, the data tells us DC is a top choice,” said Ferguson. “The data also tells us we must continue enticing international travelers to return. With support from the tourism recovery district legislation, we will continue to win back global travelers with higher spending potential. That matters because visitors directly support local jobs and contribute to the quality of life for residents.”  

International visitors typically comprise seven percent of total visitation but account for 27 percent of spending. The 1.2 million international visitors represent a 279 percent year-to-year increase. Top international markets included the United Kingdom, Germany, Canada, India, France, Brazil, Mexico (by air), China, South Korea and Australia. DDC plans to increase its representation in select markets in the next fiscal year, starting with Brazil and Mexico.

DDC also announced plans to sustain the positive momentum, nationwide and abroad, by previewing a new advertising campaign: “There’s Only One DC.” The branding positions the destination as wholly unique. DC matches other world-class cities in dining, nightlife, arts, culture, sports, theater, outdoor activities and green spaces. But no other destination in the country can compete with DC’s monuments, museums, memorials and free things to do. The campaign will officially launch Nov. 1. 

“As we celebrate progress in bringing visitors back to DC, and the jobs and opportunities those visitors create, we are also excited to support Destination DC’s new ‘There’s Only One DC’ campaign,” said DC Mayor Muriel Bowser. “It is true: there is only one place in the world like Washington, DC. Only one place where you can visit the White House during the day and then go to Ben’s Chili Bowl at night. Only one place where you can go to Cedar Hill and then to Sycamore & Oak in one trip. And only one place where you can take in the history of our nation while celebrating and enjoying the culture of the 700,000 Washingtonians who call DC home.”

“’There’s Only One DC’ allows us to unapologetically own how fabulous this city is while promoting it,” said Robin A. McClain, DDC’s chief marketing officer. “It’s been extensively tested and researched, and the visuals purposefully blend what DC is known for with hidden gems. Through additional funding and a strategy rooted in research with MMGY Global, our advertising agency of record, we’ll reach more potential travelers than ever.”

The campaign aligns with DDC’s current efforts to market the city for meetings and conventions under its “Connected” platform, which focuses on assets for meeting planners found only in Washington, DC. Examples include strong industries and access to policymakers and experts.

From Michelin-starred restaurants to James Beard Award-winning chefs and world-renowned mixologists, DC’s locally sourced dining scene has incredible momentum. The city is also undergoing a hotel renaissance, with 19 new hotels and more than 3,500 additional rooms in the pipeline. Major events, including DC JazzFest (Aug. 30-Sept. 3), Theatre Week (Sept. 29-Oct. 8), and the World Culture Festival (Sept. 29-Oct. 1) are expected to bring hundreds of thousands of people to the city. Additionally, a landmark museum reopens this fall following years-long renovations: the National Museum of Women in the Arts.

Visitation Data*:

In 2022, DC welcomed 21.9 million total visitors (20.7 domestic; 1.2 million international).
In 2021, DC welcomed 19.1 million total visitors (18.8 million domestic; 320,000 international).
Prior to the pandemic, in 2019, DC welcomed 24.8 million total visitors (22.8 million domestic; 2.0 million international).
In summary, total visitation is up 14.6 percent year-to-year, but down 11.7 percent compared to 2019.
After being one of the slowest-recovering hotel markets in 2022, DC now leads other major markets in year-over-year growth (31.5 percent), according to STR.

  Visitation Impact: 

Visitors spent $8.1 billion in 2022.

Up 50.8 percent over 2021 (99 percent of 2019 levels).

Taxes generated by visitor spending: record $1.6 billion.

Up 58.7 percent over 2021 and surpassing 2019 levels by 1.6 percent.

Visitors supported a record 84,111 jobs.

Up 45 percent over 2021 and surpassing 2019 levels by 7.5 percent
71,197 jobs are directly related to the industry; the rest are indirect/induced jobs resulting from increased visitation.

 New Campaign Details (Launching Nov. 1): 

Target Markets:

Local and drive markets along the east coast corridor. Major national markets include Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, Miami, San Francisco and Seattle.

Media Mix:

Broadcast, digital, streaming, and social video components, as well as streaming audio and terrestrial radio.
Paid search, including third party booking sites.
Paid social and influencer marketing. According to Future Partners, more than 50 percent of travelers decide to visit a destination after seeing it on social media.

Digital:

The campaign connects to washington.org, where potential travelers will find ways to fall in love with DC through inspirational, campaign-specific content.
Potential travelers have a new, simple way to book hotels. For the first time, washington.org will offer direct search and booking options, using travel tech platform Ripe (stay.washington.org).

Editorial: earned media complements the campaign messaging. International media efforts expand across international markets.
Social Hashtag: #Only1DC
Campaign Launch Video:

The launch video, which previews the campaign messaging, is voiced by the legendary Virginia Ali of Ben’s Chili Bowl and was filmed at the iconic restaurant.
The video highlights 30 unique-to-DC locations across all four quadrants of the city.

Assets: Download for media use here:app.air.inc/a/bi48Ghi2e.

 

*Sources: MMGY Travel Intelligence, S&P Global Market Intelligence, National Travel & Tourism Office, U.S. Department of Commerce.

About Destination DC
Destination DC, the official destination marketing organization for the nation’s capital, is a private, non-profit membership organization committed to marketing the area as a premier global convention, tourism and special events destination with a special emphasis on the arts, cultural and historic communities. www.washington.org.  

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